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Alameda Family Physicians
2433 Central Avenue, Alameda 94501
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Alameda Hospital
2070 Clinton Ave, Alameda 94501
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Alameda Pediatric Associates
1332 Park Street, Alameda 94501
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Alliance Medical Group in Pinole
2160 Appian Way, Pinole 94564
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Alliance Medical Group in San Pablo
100A San Pablo Towne Center, San Pablo 94806
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Almaden Family Physicians Medical Group
6475 Camden Avenue, San Jose 95120
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Alta Bates Summit Medical Center - Alta Bates Campus
2450 Ashby Ave, Berkeley 94705
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Alta Bates Summit Medical Center - Summit Campus
350 Hawthorne Ave, Oakland 94609
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Altos Oaks Medical Group – OB/GYN
2495 Hospital Dr, Mountain View 94040
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Altos Pediatric Associates
842 Altos Oaks Dr, Los Altos 94024
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Associated Internal Medicine in Emeryville
5800 Hollis Street, Emeryville 94608
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Bay Valley Medical Group in Castro Valley
20126 Stanton Avenue, Castro Valley 94546
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Bay Valley Medical Group in Danville
319 Diablo Road, Danville 94526
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Bay Valley Medical Group in Hayward
27212 Calaroga Avenue, Hayward 94545
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Bay Valley Medical Group in Pleasanton
4725 First Street, Ste 100, Pleasanton 94566
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Bayside Medical Group in Alameda
1359 Park Ave, Alameda 94501
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Bayside Medical Group in Berkeley
2915 Telegraph Ave, Berkeley 94705
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Bayside Medical Group in Brentwood
100 Cortona Way, Brentwood 94513
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Bayside Medical Group in Fremont
2299 Mowry Ave, Fremont 94538
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Bayside Medical Group in Livermore
1134 Murrieta Blvd, Livermore 94550
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Bayside Medical Group in Pinole
2160 Appian Way, Pinole 94564
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Bayside Medical Group in Pleasanton
5720 Stoneridge Mall Rd, Pleasanton 94588
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Bayside Medical Group in San Ramon
5601 Norris Canyon Rd, San Ramon 94583
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Bayside Medical Group in Walnut Creek
1776 Ygnacio Valley Rd, Walnut Creek 94598
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California Pacific Medical Center
1101 Van Ness Ave, San Francisco 94109
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The Center for Adolescent Health
1195 West Fremont Avenue, Sunnyvale 94087
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Chinese Hospital
845 Jackson St, San Francisco 94133
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Collaborative Primary Care
14251 Winchester Blvd , Los Gatos 95032
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El Camino Hospital in Los Gatos
815 Pollard Road, Los Gatos 95032
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El Camino Hospital in Mountain View
2500 Grant Road, Mountain View 94040
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Family Medicine Associates in Campbell
50 E. Hamilton Avenue, Campbell 95008
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Family Medicine Associates in San Jose
455 O'Connor Drive, San Jose 95128
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Family Medicine Samaritan Los Gatos
15425 Los Gatos Blvd, Los Gatos 95032
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Geeta Krishnapriyan, MD
2204 Grant Road, Mountain View 94040
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Good Samaritan Hospital
2425 Samaritan Drive, San Jose 95124
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Gynecology Clinic at Blake Wilbur Building
900 Blake Wilbur Drive, Palo Alto 94304
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Gynecology Clinic in Portola Valley
3240 Alpine Road, Portola Valley 94028
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Gynecology Clinic in Santa Clara
2518 Mission College Boulevard, Santa Clara 95054
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Juvvadi Pediatrics
2204 Grant Rd, Mountain View 94040
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Los Olivos Women's Medical Group in Los Gatos
15151 National Avenue, Los Gatos 95032
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Livermore Pleasanton San Ramon Pediatrics Group in Livermore
1133 E Stanley Blvd, Livermore 94550
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Livermore Pleasanton San Ramon Pediatrics Group in Pleasanton
5575 W Las Positas Blvd, Pleasanton 94588
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Livermore Pleasanton San Ramon Pediatrics Group in San Ramon
11030 Bollinger Canyon Rd, San Ramon 94582
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Lucile Packard Children’s Hospital Stanford at 725 Welch Road
725 Welch Road, Palo Alto 94304
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Manoukian Medical Group
2500 Hospital Drive, Mountain View 94040
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Menlo Medical Clinic in Menlo Park - 1300 Crane
1300 Crane Street, Menlo Park 94025
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Menlo Medical Clinic in Menlo Park - 321 Middlefield
321 Middlefield Road, Menlo Park 94025
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Munir Javed, MD
2204 Grant Road, Mountain View 94040
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OB/GYN Partners for Health in Oakland
365 Hawthorne Avenue, Oakland 94609
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O’Connor Hospital
2105 Forest Avenue, San Jose 95128
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Pediatric Associates - 2577 Samaritan Dr, Suite 830
2577 Samaritan Dr, San Jose 95124
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Pediatric Associates - 6475 Camden Ave, Suite 107
6475 Camden Ave, San Jose 95120
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Pediatric Medical Group of Monterey
1900 Garden Road, Monterey 93940
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Peninsula Pediatrics Medical Group in Burlingame
1720 El Camino Real, Burlingame 94010
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Peninsula Pediatrics Medical Group in Menlo Park
103 Gilbert Ave, Menlo Park 94025
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Peninsula Pediatrics Medical Group in San Mateo
50 S San Mateo Drive, San Mateo 94401
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Regional Medical Center of San Jose
225 North Jackson Avenue, San Jose 95116
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Samaritan Internal Medicine
2410 Samaritan Drive, San Jose 95124
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San Leandro Hospital
13855 E 14th St, San Leandro 94578
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Santa Clara Valley Medical Center
751 S. Bascom Avenue, San Jose 95128
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Sequoia Hospital
170 Alameda De Las Pulgas, Redwood City 94062
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Seton Medical Center
1900 Sullivan Ave, Daly City 94015
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Silicon Valley Pediatricians
2505 Samaritan Drive, San Jose 95124
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South Bascom Pediatrics
15899 Los Gatos Almaden Road, Los Gatos 95032
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St. Louise Regional Hospital
9400 No Name Uno, Gilroy 95020
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Stanford Express Care Clinic - Castro Valley
20642 John Drive, Castro Valley 94546
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Stanford Express Care Clinic – Palo Alto
211 Quarry Road, Palo Alto 94304
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Stanford Express Care Clinic - San Jose
52 Skytop Street, San Jose 95134
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Stanford Medicine Imaging and Express Care
798 South Winchester Boulevard, San Jose 95128
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St. Mary's Medical Center
450 Stanyan St, San Francisco 94117
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St. Rose Hospital
27200 Calaroga Avenue, Hayward 94545
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Stanford Hospital
300 - 500 Pasteur Drive, Stanford 94304
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Stanford Primary Care in Palo Alto
211 Quarry Road, Palo Alto 94304
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Stanford Primary Care in Los Altos
960 N. San Antonio Road, Los Altos 94022
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Stanford Medicine Imaging and Express Care
798 South Winchester Boulevard, San Jose 95128
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Stanford Medicine Partners Castro Valley
20642 John Drive, Castro Valley 94546
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Stanford Medicine Partners – Emeryville Family Medicine
5915 B Hollis St, Emeryville 94608
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Stanford Primary Care in Portola Valley
3250 Alpine Road, Portola Valley 94028
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Stanford Primary Care in Santa Clara
2518 Mission College Boulevard, Suite 101, Santa Clara 95054
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Town & Country Pediatrics
2100 Webster Street, Suite 110, San Francisco 94115
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Stanford Health Care - ValleyCare
5555 W Las Positas Blvd, Pleasanton 94588
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UCSF Medical Center
505 Parnassus Ave, San Francisco 94143
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UCSF Benioff Children’s Hospital Oakland
747 52nd St, Oakland 94609
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University Medical Group Campbell
50 E. Hamilton Avenue, Campbell 95008
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Urgent Care at Stanford Health Care - ValleyCare Dublin
4000 Dublin Boulevard, Dublin 94568
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Urgent Care at Stanford Health Care - ValleyCare Livermore
1133 E. Stanley Blvd., Livermore 94550
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ValleyCare Physicians Associates at 1133 E. Stanley Blvd, Suite 203
1133 E. Stanley Blvd, Livermore 94550
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ValleyCare Physician Associates - OB/GYN in Livermore
1133 E. Stanley Blvd, Livermore 94550
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ValleyCare Physicians Associates at 1133 E. Stanley Blvd, Suite 101
1133 E. Stanley Blvd, Livermore 94550
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ValleyCare Physicians Associates at 5725 W. Las Positas Blvd, Suite 110
5725 W. Las Positas Blvd, Pleasanton 94588
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ValleyCare Physicians Associates at 5575 W. Las Positas Blvd, Suite 130
5575 W. Las Positas Blvd, Pleasanton 94588
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ValleyCare Physicians Associates at 5575 W. Las Positas Blvd, Suite 210
5575 W. Las Positas Blvd, Pleasanton 94588
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ValleyCare Physicians Associates at 1133 E. Stanley Blvd, Suite 207
1133 E. Stanley Blvd, Livermore 94550
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ValleyCare Physicians Associates at 5565 W. Las Positas Blvd, Suite 260
5565 W. Las Positas Blvd, Pleasanton 94588
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ValleyCare Physician Associates - OB/GYN in Pleasanton
5575 W. Las Positas Blvd, Pleasanton 94588
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Washington Hospital Healthcare System
2000 Mowry Avenue, Fremont 94538
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Women’s Care Medical Group
2900 Whipple Avenue, Redwood City 94062
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Enrollment and Eligibility
How do I enroll?

Choose Stanford Health Care Alliance during your open enrollment period at work or when making your benefit elections as a new hire. If you need help finding a doctor or have general questions about the plan, call Member Care Services at 1-855-345-7422.

Can I enroll if I'm a retiree?
Will I receive an ID card for my new plan? What if I need services before I receive my card?

If you join during open enrollment, your ID card will arrive before the plan starts on January 1. If you enroll during the year as a new hire, you will typically receive your ID card 7 to 10 business days after your enrollment has been processed. If you need services before then, please call Member Care Services at 1-855-345-7422.

You can also print a temporary ID card by logging on to aetna.com/about-us/login.html. Aetna issues the SHCA member ID cards. You will need to register with your SHCA Member ID number.

Do I need to select a primary care physician (PCP) when I join?

No, it is not required to designate a primary care doctor when enrolling. If you need help finding a doctor or have general questions about the plan, call Member Care Services at 1-855-345-7422.

How much does the premium cost? What are the copays and deductible?
Does my individual plan or other group coverage coordinate with Stanford Health Care Alliance?
Do I need to provide any documentation to enroll an adult dependent in my plan?
Doctors, Clinics and Hospitals
Do I need to select a personal doctor from the Stanford Health Care Alliance?
How do I switch my care from a doctor outside the plan to one who is in-network?
Does the plan cover emergency care?
What should I do for non-emergency care after hours or when my primary care physician is unavailable? Are there urgent care options?
Do I have coverage when I’m traveling?
Are there other hospitals in the plan besides Stanford Hospital, Lucile Packard Children’s Hospital Stanford and/or Stanford Health Care – ValleyCare?

Yes, many hospitals across the Bay Area participate in the plan. To find in-network hospitals:

• Call Member Care Services at 1-855-345-7422

What if I need other care services, such as labs, physical therapy or an MRI?
Are there services that require prior authorization (pre-certification)?
Medical Records
Am I able to go online and access medical records for all members of my plan?
I am switching doctors and want to bring my medical records with me. How can I do this?
Benefits
Does the plan offer preventive care?
What is my prescription drug coverage?
Can I get mail-order prescriptions?

Have Questions or Need Help?

Our Member Care Services can help:

  • Find a doctor, clinic, urgent care center or hospital
  • Answer questions about the plan and how it works

1-855-345-7422  (Monday - Friday   6:30 a.m. – 7:00 p.m.)

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