If this is a medical emergency, please call 911 or go to your nearest emergency room.

Member Care Services is available by phone, 1-855-345-7422, from 6:30 a.m. — 7:00 p.m. Pacific Time, excluding holidays. For non-urgent inquiries, you may also send us an e-mail request using the secure form below. A Member Care Specialist will respond to your inquiry by the next business day.

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Have Questions or Need Help?

Our Member Care Services can help:

  • Find a doctor, clinic, urgent care center or hospital
  • Answer questions about the plan and how it works

1-855-345-7422  (Monday - Friday   6:30 a.m. – 7:00 p.m.)

Submit a request or question